Welcome to Headbanger Sports! These Terms and Conditions govern your use of our website and services. By accessing www.headbanger-sports.com and making purchases, you agree to comply with these terms.
1. WHO WE ARE
Headbanger Sports is a premier online retailer specializing in high-performance baseball and softball equipment, including:
- Professional-grade bats (baseball, fastpitch, and slowpitch)
- Protective gear (catcher’s equipment, batter’s guards)
- Performance apparel and accessories
- Training equipment and balls
Our mission is to deliver tournament-ready gear with the precision of a perfect fastball to players worldwide (excluding certain Asian countries and remote regions).
2. USER RESPONSIBILITIES
2.1 Account Creation
When creating an account, you must:
- Provide accurate and current information
- Maintain confidentiality of your login credentials
- Notify us immediately of any unauthorized account activity
2.2 Prohibited Activities
You agree not to:
- Use our site for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Submit false or misleading information
- Use automated systems to extract data
- Resell products purchased from our site without authorization
3. PRODUCTS AND SERVICES
3.1 Product Descriptions
We strive for accuracy in all product descriptions, specifications, and pricing. However:
- Colors may vary slightly due to monitor settings
- Bat weights are approximate and may vary within manufacturing tolerances
- We reserve the right to correct any errors in product information
3.2 Product Availability
All items are subject to availability. We may limit quantities and reject orders that appear to be placed by dealers or resellers.
3.3 Age Restrictions
Certain protective gear and bats may have age recommendations. It is your responsibility to ensure products are appropriate for the intended user.
4. ORDERING AND PAYMENT
4.1 Order Process
Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive:
- Order confirmation email
- Shipping confirmation with tracking number
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store complete credit card information on our servers.
4.3 Pricing
All prices are in USD. We reserve the right to adjust prices at any time, though orders already placed will be honored at the price confirmed.
5. SHIPPING POLICY
5.1 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
- Free Shipping: Orders over $50 via EMS (15-25 business days after shipping)
International delivery times may vary. We do not ship to certain Asian countries or remote regions.
5.2 Delivery
You are responsible for:
- Providing accurate shipping information
- Any additional customs fees or import taxes
- Inspecting shipments upon arrival and reporting damages within 48 hours
6. RETURNS AND REFUNDS
6.1 Return Policy
Most items can be returned within 15 days of delivery if:
- Items are in original, unused condition
- Original packaging is intact (especially important for bats)
- Original receipt or order number is included
6.2 Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns on:
- Batting gloves (including Bruce Bolt models)
- Bat grips
- Batter’s protective gear (elbow/leg guards)
- Catcher’s gear
- Clearance items (marked “Final Sale”)
- Custom/special order bats
6.3 Refund Process
Refunds are issued within 3-5 business days after we receive and inspect your return:
- Original shipping costs are non-refundable unless the return is due to our error
- Refunds are issued to the original payment method
7. INTELLECTUAL PROPERTY
All content on this site, including:
- Logos
- Product designs
- Images
- Text
- Software
is the property of Headbanger Sports or our suppliers and is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.
8. LIMITATION OF LIABILITY
Headbanger Sports shall not be liable for:
- Any indirect, incidental, or consequential damages
- Product performance beyond manufacturer specifications
- Injuries resulting from improper use of equipment
- Delays or failures in performance due to circumstances beyond our reasonable control
Our total liability for any claim related to your use of the site or products shall not exceed the amount you paid for the product in question.
9. WARRANTY DISCLAIMER
All products are sold “as is” unless otherwise specified by the manufacturer. We make no additional warranties beyond those provided by the original manufacturer.
10. GOVERNING LAW
These Terms shall be governed by the laws of the State of Georgia, USA, without regard to its conflict of law provisions.
11. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the site. Your continued use of the site constitutes acceptance of the modified Terms.
12. CONTACT US
For questions about these Terms or our products:
- Email: [email protected]
- Phone: [Insert Phone Number]
- Mail: 2372 Pine Garden Lane, Atlanta, GA 30339 USA
Play hard, return easy. At Headbanger Sports, we’re committed to keeping you in the game with equipment that performs as hard as you do.