About Headbanger Sports
Who is Headbanger Sports for?
Headbanger Sports caters to serious baseball and softball players at all competitive levels, from youth leagues to college athletes and professionals. Our customers include individual players looking for high-performance gear (like DeMarini bats or Bruce Bolt gloves), coaches outfitting entire teams, and tournament players who need reliable equipment fast.
What makes your products different?
We specialize in professional-grade equipment from top brands like AXE, DeMarini, and Dudley, with a focus on:
- Tournament-ready bats (baseball, fastpitch, and slowpitch)
- Premium protective gear (catcher’s equipment, batting gloves)
- Performance-enhancing accessories (bat grips, guards)
Product Questions
How do I choose the right baseball bat?
Consider your league regulations (BBCOR, USSSA, etc.), player size/strength, and swing style. Our “Browse All Baseball Bats” menu helps filter options, or email our experts at [email protected] for personalized recommendations.
Do you sell left-handed catcher’s gear?
Yes! Our “Catcher’s Gear” section includes options for both right- and left-handed players. Look for “LH” designations in product titles.
Shipping & Delivery
How fast will my order arrive?
Standard Shipping (recommended): 10-15 days after processing (1-2 business days) via DHL/FedEx. Most U.S. customers receive orders within 2 weeks.
Free Shipping: 15-25 days after processing via EMS. Ideal for non-urgent team orders.
Note: We cannot ship to Asia or remote regions due to carrier limitations.
Free Shipping: 15-25 days after processing via EMS. Ideal for non-urgent team orders.
Note: We cannot ship to Asia or remote regions due to carrier limitations.
Can I expedite my order for a tournament?
Contact us immediately at [email protected] with your deadline. While we can’t guarantee rush delivery, our Atlanta-based team will prioritize your order and explore all options.
Payments & Pricing
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Why is free shipping only for orders over $50?
EMS shipping costs make free delivery impractical for small orders. The $50 threshold helps us maintain competitive pricing while offering value for teams and players stocking up on gear.
Returns & Exchanges
What’s your return policy?
You may return unused items in original packaging within 15 days of delivery. Contact [email protected] to initiate a return. Customer pays return shipping unless the item arrived damaged or incorrect.
Can I exchange my bat for a different size?
Yes! Email us within 15 days of receipt. Include your order number and the model/size you’d prefer. We’ll guide you through the process once we verify inventory availability.
Account & Technical Issues
How do I reset my password?
Click “Forgot Password” on the login page. If issues persist, email [email protected] with your registered email address.
Why can’t I check out with my international card?
Some international cards may trigger fraud alerts. Try PayPal as an alternative, or email us your billing details for manual verification.
Need help we didn’t cover?
Our player-support team responds within 24 hours:
[email protected] | 2372 Pine Garden Lane, Atlanta, GA 30339
Our player-support team responds within 24 hours:
[email protected] | 2372 Pine Garden Lane, Atlanta, GA 30339
